Responsibilities

Mission: The Charleston County Ombudsman Office is dedicated to providing impartial assistance, resolving issues, and ensuring fair treatment for all residents and stakeholders of Charleston County. We strive to enhance transparency, accountability, and trust in county services and operations.

Functions

Ombudsman: Carter McMillan
Ombudsman: Carter McMillan

The Ombudsman Office acts as a bridge between the public and Charleston County departments. We offer a confidential and neutral resource for addressing and resolving concerns involving county services.

Our Office:

  • Investigates complaints and concerns impartially.
  • Facilitates communication between residents and county departments.
  • Recommends changes to improve county services and policies.
  • Provides information about county services and processes.

Contact

Carter McMillan | Ombudsman

Lonnie Hamilton, III, Public Services Building

4045 Bridge View Dr., N. Charleston, SC 29405

Suite B-240

Phone: (843) 958-4036

Fax: (843) 958-4035

Office Hours: M – F | 8:30AM – 5PM

Submit a Request

If you have questions, comments, or requests regarding Charleston County services, please email or phone them to:

CMcMillan@CharlestonCounty.org

Phone: (843) 958-4036